Refund Policy

Last updated: June 14, 2026

30-day money-back guarantee

If you purchase a paid plan and are not satisfied, contact us within 30 days of purchase for a full refund. We may ask which features you used to process your request fairly.

How to request a refund

  • Email support@everlymagic.com from your account email with your event name and purchase date.
  • Refunds are issued to the original payment method via Stripe within 5–10 business days.
  • After a refund, published guest features may be unpublished and guest uploads may become unavailable per your plan.

Non-refundable items

Archive Forever and other add-on purchases may have separate terms stated at checkout. Third-party fees (payment processing) are non-refundable where prohibited by law.

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